PRIVACY POLICY
Last updated: March 2026
1. Data controller
Resolveer (hereinafter "the Controller"), based in Mexico with email contact@resolveer.com, is responsible for processing the personal data you provide, in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).
2. Personal data we collect
We collect the following personal data through our free diagnosis form: • Full name • Email address • WhatsApp number • Company name (optional) • Website (optional) • Description of operational pain point (optional) Additionally, we automatically collect browsing data such as IP address, UTM campaign parameters, referral page, and browser language.
3. Purposes of data processing
Your personal data will be used for the following purposes: • Contact you to schedule and conduct your free diagnosis • Follow up regarding our consulting services • Send you relevant information about automation and AI for your business • Improve our services and website experience • Comply with applicable legal obligations
4. Data transfers
Your personal data may be shared with the following third parties for the purposes described: • Supabase Inc. — Secure cloud data storage • Vercel Inc. — Website hosting and analytics • Google LLC — Web traffic analysis (Google Analytics) • Meta Platforms Inc. — Advertising campaign measurement (Meta Pixel) • Microsoft Corp. — User experience analysis (Clarity) These providers have their own privacy policies and adequate data protection mechanisms.
5. Your privacy rights
You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights under Mexican law). To exercise any of these rights, send an email to contact@resolveer.com with your full name, a description of the right you wish to exercise, and a copy of your official identification. We will respond to your request within a maximum of 20 business days.
6. Cookies and tracking technologies
Our website uses cookies and similar technologies for analytics purposes. Analytics cookies are only activated if you give your consent through the cookie banner that appears when you first visit the site. Analytics cookies (require consent): • Google Analytics 4 — Traffic and user behavior analysis • Meta Pixel — Advertising campaign effectiveness measurement • Microsoft Clarity — Heatmaps and session recordings Technical cookies (no consent required): • Vercel Analytics — Site performance metrics (does not use personally identifiable cookies) • Consent preference — We store your cookie decision in your browser's local storage You can change your cookie preference at any time by clearing the site data in your browser settings, which will cause the consent banner to appear again.
7. Changes to this privacy policy
We reserve the right to modify this privacy policy at any time. Changes will be available on this same page with the last updated date.
8. Consent
By submitting your data through our diagnosis form, you give your express consent for the processing of your personal data as set forth in this privacy policy. For analytics cookies, your consent is obtained through the cookie banner that appears when you visit our site. If you reject analytics cookies, third-party tracking scripts will not be loaded and you can continue using the site normally.
9. Regulatory authority
If you believe your right to personal data protection has been violated, you have the right to file a complaint with Mexico's National Institute for Transparency, Access to Information, and Personal Data Protection (INAI). Website: www.inai.org.mx Phone: 800 835 4324 (IFAI)
10. Applicable law
This privacy policy is governed by Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the Privacy Notice Guidelines published in the Official Federal Gazette (Diario Oficial de la Federación).
To exercise your privacy rights or for any privacy-related inquiries, write to us at: contact@resolveer.com